Customer reviews of our work.

Our goal is to provide the best customer service and also with a smile

Horace provides the best personal customer service. He went above and beyond to make sure our Pergola was complete, prior to Thanksgiving, with very little notice. He recognized how important it was to us and started things right away, from sun up to sun down. We were very undecided on size and location. He provided his expertise and gave me a level of comfort. I put my trust in him and went with his recommendations. We have received so many compliments. I look forward to doing business with you in the future. Thanks Horace! Job well done.
Shawn, in Surprise

So happy we found Cool Pergola! Horace was professional with great customer care from design work to installation. Hands down you will not find a more honest company that follows through with what they offer. I wish more contractors we like him. He cares about his product and clients! Thanks Horace and crew! Kevin & Natalie, in Peoria

Very pleased with the service and work completed. Horace was very helpful in getting the plans needed for HOA approval, the job was able to be finished in just one day and it completes our backyard so perfectly!
Ryan & Melinda, in Surprise

We highly recommend Cool Pergola with a 5 star rating! Horace understood the custom patio cover we wanted and designed the solution. We watched a neighbor's more limited cover work take over three weeks to be completed. Ours was completed in two days. We also had a separate drainage issue which he and his crew resolved. We are completely satisfied with the planning, execution, and results!
David, in Sun City West

We also love Horace. He is attentive, responsive, reliable and well priced. Wouldn't ever use anyone else!!
Cathy & Chris, in Surprise

I contacted another company before calling Cool Pergola. They never returned my call, and I am so glad! I called Cool Pergola and Horace immediately emailed me back, he came and gave me an estimate, and we agreed on the project.. a big project for me, a pergola and screened in my back porch! I was nervous to make a big purchase, but Horace and his worker were so great to deal with ! If I ever have another project, they will definitely be my first call!
Dawn, in Peoria

We contracted Cool Pergola for a project in our back yard. It was installed in 3 days, complete with electrical wiring and fan installation. It was built to perfection and we love it! We would refer this company without hesitation.
Lynn & Ed, in Phoenix

We love our new Pergola. It is a wonderful extension to our patio. Horace kept us informed and we appreciated his ideas and professionalism. His installer did a great job. We highly recommend Horace. Dan & Diane, in Surprise

We are very pleased we had Horace and Cool Pergola do our new pergola. It looks great, the process worked well, Horace kept us updated on arrival of materials, and Stephen (installer) did a great job. It was a pleasure to do business with Horace.
Terry, in Litchfield Park

Horace is the most honest man I have ever had he isProfessional and honest great work I highly recommend him. Kirk & Tammy, in Goodyear

I recently had the pleasure of working with Horace, the owner of Cool Pergola. Horace is professional, cordial and extremely patient. He was very easy to work with and always made himself available to answer questions about the project. I appreciate his input from start to finish. Stephen was also professional, amiable and hard working. He installed a solid cover angled roof pergola and looks amazing in our backyard! When the weather cools down, our family and friends will be able to enjoy the backyard which we were not able to do so before. Overall, I highly recommend Cool Pergola. They did an exceptional job. Thank you for making our dream backyard a reality! Julie N., in Surprise

Very professional... knew exactly what they were talking about...installation and repair went exactly as they said... everything looks great. i wouldn't hesitate to use them again. Wish all contractors were like them.
Rada, in Surprise

Love that this was a one stop shop. We didn't have to coordinate anything. We needed a Pergola, pavers, plants, tree, irrigation and rocks. Other companies had use getting two or three other contractors to do pergola, or landscaping, or irrigation. Who needs that aggravation. From beginning to end, Horace and his workers were outstanding. Those workers working in the summer heat for two weeks was brutal, but they just kept plugging along. Can't say enough about their kindness and caring about their work and out satisfaction. Thank you everyone, for a wonderful trouble free back yard.
Don & Donna , in Surprise

Thanks for being such a terrific designer/project manager/partner. There is no way we could have created such a beautiful backyard without you. I can't say enough about you and your teams amazing skills. You and your team have definitely exceeded Linda and my expectations relative to the design and implementation of our new backyard There is no doubt that you and your team provide quality products and services, and the highest customer satisfaction that we feel is unmatched in your industry. It's been a real pleasurable experience working with you and your team. You did a fantastic job on our backyard!!! We just love it! The dogs too.
Gary, in Surprise

Horace-the company's owner is the best! He is skilled, creative, and kind. He helped me to make my plans a reality in a collaborative manner and everything turned out better than I imagined. They did, pavers, artificial grass and can do almost anything you'd like to have done in your yard, in a meticulous manner. The employees we so unobtrusive; we hardly knew they were there. They finished on time and on budget. Everything was immaculate!I couldn't have been more pleased.
Kathleen & Nick, in Surprise

From planning to completion, They get a 100%. Horace recommended pavers for the front courtyard. They are perfect to blend with our brick facade and installed perfectly from the driveway to the front door. For the extended patio viewing the golf course, he provided a beautiful travertine stone and included areas for lovely landscape opportunities. We are so happy with the pergola and curved seat wall that surrounds the area to make additional living space. The gas fire pit will be perfect for cool evening relaxation. Horace and his team were professional and respectful throughout the entire project. They are the best choice we could have made. Tom & Roberta, in Corte Bella, Sun City

Horace and his crew were fantastic to work with! Professional, prompt, skilled in their craft, worked with our ideas, kept the street staging area cleaned up every day, put the backyard patio project area back together like it had never been touched and it turned out beautiful. We will definitely call them again for our next project!
Mark & Kristi, in Sun City Festival

Excellent!  They did a professional job throughout the process.  From planning and designing to installing the final product we were extremely pleased.  They offered a competitive price and conducted regular follow up to ensure the plants remained vibrant and healthy.  Would highly recommend.  It was a pleasure working with Horace and his crew.
Franck & Lisa, in Surprise

I am writing to say they is a very reliable and honest business. I was very pleased with their professional approach. They were on time and fairly priced plus they do very complete and beautiful work. I highly recommend them.
Celeste, Litchfield Park

We are so excited to have our breezeway screened in! It is so much cooler! Horace was great to work with and his installer is a master craftsman. Due to supply and demand it took a little longer than we would have liked, but Horace kept us updated. Well worth the wait! I highly recommend Cool Pergola.
Helen M., Marley Park, Surprise

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